A Veteran’s Perspective

Our Purpose:

Serving Those Who have Served

At March Ahead, we ensure no Australian veteran is left behind. With comprehensive, clinically thorough, and impartial psychiatric assessments, we support veterans in obtaining the recognition they deserve — at no cost.

We deliver DVA reports promptly, with easy and convenient access, regardless of your location, even if you are currently outside of Australia.

Our Impact

Reports Delivered
Per Month
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Countries, Serving
Australian Veterans
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DVA-Compliant
Assessments
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Report Delivery
Time
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Why Veterans Trust
March Ahead

Expertise

Extensive experience in veteran mental health assessments.

Equitable Access

We are committed to providing fair and equitable access to independent DVA psychiatric assessments. To ensure accessibility for Australian veterans, we offer Telehealth services both within Australia and internationally.

Impartial and Independent

Unbiased and professional assessments.

No Cost to Veterans

Fully covered by the Department of Veterans’ Affairs (DVA).

Prompt service

DVA psychiatric assessments in two weeks.

DVA Report Access
With your consent, your GP can receive a copy of your DVA psychiatric report, enabling them to stay informed about your mental health, consider your wellbeing, understand your needs, advocate for you, and discuss appropriate treatment options with you.

Services

DVA Psychiatric Assessments

Our psychiatric assessments meet DVA standards, providing detailed reports for mental health claims including PTSD, anxiety, depression and other service-related mental health conditions.. All services are delivered impartially and professionally, at no cost to veterans.
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Telehealth Services

Telehealth ensures Australian veterans anywhere in the world can access our psychiatric assessments. Secure video conferencing connects veterans with experienced psychiatrists, providing professional, DVA-compliant reports—all at no cost.
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Other Services

Impairment and Incapacity Assessments: Assess the impact of physical and mental health conditions on work and daily life with detailed, DVA-compliant evaluations.

Medical Evidence for Veterans Review Board Hearings: Tailored psychiatric reports to support appeals and hearings at the Veterans Review Board.

Retrospective Medical Discharges: Align discharge statuses with medical conditions through impartial and professional evaluations.
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A Seamless Process for Psychiatric Assessments

Veteran Identifies Mental Health Concerns

Mental Health Claim lodgment via MyGov My Service Portal

Psychiatric Assessment 

Psychiatric Report Preparation

Report Submission

How to Submit a DVA Mental Health Claim Online?

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Hear from our Team

Accreditations and Recognitions

Research Affiliations

Testamonials

Despite this being a very confronting and difficult experience for me to share a range of issues, I could not have felt more supported and respected by everyone involved. The highly professional and compassionate approach at every stage of the process gave me the confidence to not only follow through with this, but more importantly to positively engage and trust my best interests were the primary consideration. I particularly would like to thank the Practice Manager, for her patient and encouraging approach that as the first point of contact made me feel engaging with March Ahead was the right decision. I will be very happy to recommend March Ahead to others in need of this assistance. Thank you for helping me and for what you do for our veterans.

Male Veteran , Army

Right from the beginning March Ahead was the most stress-free organisation I have dealt with in relation to DVA matters. Nadia’s attentive timely communication and assistance was A+! We need more Nadia's in this world! Clinically, Billie and Edwin were very understanding and created a relaxed atmosphere, I would highly recommend March Ahead! Thank you!

Male Veteran , Army

Keep doing what you're doing. This whole process was so much more easy and comfortable than I anticipated it would be. Both Billie and Ashley were easy to talk with and made me feel comfortable. I think the video conferencing method is fantastic, I much prefer that than having to go to a clinic, find parking ect. Great to be able to connect and do it in comfort of my own home. Thank you to all your team for your help.

Male veteran

A very confronting experience opened a lot of doors. Both the professionals I spoke with were caring and thoughtful during the interviews. After the first session I think it took a few days to digest all that had been spoken about, seems like a weight was taken off me. During the session with the Psychiatrist, I was more prepared, and he was also able to help build me up a bit. The admin was great in offering a flexible time and with the video links etc it was great.

Male veteran

I had a very good experience with the service. Each person involved in the process were empathetic and easy to speak with.

Female veteran

All staff members were professional and aware of Defence conditions of service and members service liabilities. All conversations were managed in a peaceful and relaxed environment with plenty of space for open conversation. I felt that the main area of professionalism was the ability to wait and listen. I was made to feel very comfortable without any pressure to provide feedback. The conservations were natural which allow me to reveal honest feelings without being protective. There were subjects that were discussed that have not been had openly discussed where I felt that the weight of previous knowledge was released and unburdened. I trusted all staff from March Ahead throughout the process without any feeling of consequences. This was a positive experience, and I am glad that I was referred to this professional service. Both my wife and I thank you for your professionalism and care. Best wishes all members of your team.

Male veteran and Spouse

The service was very good. Sarah was quick and efficient with all the administration, they kept me informed of changes. The on-line form was easy to use. It was more comprehensive than I expected. This was a good thing, as it really provided me the opportunity to express my injury and illness. There was no waiting period - I submitted the forms and within two weeks, we were complete. I was dubious about the video call, but the engagement by Dr Charana and Billie was first rate.
Thank you for the support and report.

Male veteran

I found the entire process easier than I was expecting.
All of the staff that I had contact with were all very friendly, understanding and really supportive.

Female veteran

I wish more veterans knew about and used your services. I did not have a treating psychiatrist, so finding March Ahead helped me complete the DVA requirement for the IL claim. I’m not sure that’s a way to ‘improve’ your services, but I wanted people to know how grateful I am.

Female veteran

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Frequently Asked Questions

No, all costs are covered by the Department of Veterans’ Affairs.
Yes, our services are available worldwide.
For mental health claims, DVA Psychiatric Assessment is a key step. At March Ahead, we conduct independent DVA Psychiatric Assessments to evaluate conditions such as PTSD, depression, and anxiety.
Veterans can access psychiatric evaluations through services like March Ahead, which offers independent assessments tailored to their needs. By contacting our team, veterans can schedule an appointment with immediate availability.
If you have a psychiatric report request from the Department of Veterans’ Affairs (DVA), you do not need a referral to proceed with a psychiatric assessment at March Ahead.
Mental health assessments for veterans typically cover a range of mental conditions that may be applicable.
A military service psychiatric evaluation is specifically tailored to address the unique experiences and challenges faced by military personnel. Unlike standard psychiatric assessments, these evaluations focus on the impact of military service, including exposure to combat, military culture, in a more trauma-informed manner.
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At March Ahead, we rigorously adhere to the guidelines set by the Australian Health Practitioner Regulation Agency (AHPRA) and the Department of Veterans’ Affairs (DVA) requirements, ensuring that all services are delivered with the highest level of professionalism, ethical integrity, and compliance. 

We ensure the security of veterans’ data through robust SSL encryption, maintaining strict confidentiality and data protection standards.
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Please note that March Ahead is not an emergency service. If you, a person you care for or a client requires urgent assistance, please contact 000, present to your local emergency department or contact the local area psychiatric triage number.

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